Shop Policies

Hello and thank you for taking the time to browse through my little shop! English Paper Piecing brings me so much joy and pleasure and I love sharing my passion for the gentle art of slow stitching with others. My range of papers are all cut and packaged by me in my home studio. My range of kits and patterns are influenced by traditional quilt blocks and geometric tessellated patterns found in tile and mosaic designs. I source the sewing tools and fabrics found in my shop from reputable suppliers all sourced as local to me as possible.

Returns and Exchanges

At The Maker’s Stash we hope you love your purchases, however, if you are unhappy for any reason with the products that you have chosen you may return them within 10 working days of receipt for a refund or exchange.

Items must be returned in the original condition you received them including the original packaging. You are responsible for the cost of the delivery to return the item to me. No refund or exchange will be given until the original item has been returned to The Maker’s Stash.

Shipping fees will not be refunded.

Any purchases that arrive damaged due to our postage carrier must be reported immediately after receipt & returned to The Maker’s Stash. In this instance, we will replace the item & return it at no cost to you with our sincere apologies.

In the event that I send you the wrong item please contact me via email at themakersstash@gmail.com. I will happily resend the correct item at no additional postage cost. I will work out with you the best way to return the incorrect item back to me.

Digital PDF Patterns & Printable Paper Pieces

Digital PDF patterns cannot be returned, refunded or exchanged once they have been download.

All digital patterns are in English & cannot be translated into other languages.

If you have any problems understanding the pattern or have any questions please feel free to send me an email me at themakersstash@gmail.com.

Payment

All prices are listed in $Au (Australian Dollars).

Prices do not include shipping. Shipping will be calculated at checkout.

I accept payments via PayPal.

Digital PDF Patterns & Printable Paper Pieces

Digital PDF patterns will be available to download once payment has been cleared.

Shipping

Ready to Ship Items

Orders are shipped within 1 to 3 business days.

I use Australia Post to ship all of my items. All items will be shipped with tracking (domestic and international).

Shipping costs include postage, packaging & handling.

Customers/buyers are responsible for any/all duties & customs charges that may be incurred.

All items are packaged with protective materials to ensure their safe arrival.

Domestic shipping prices are Flat Rate – Up to 500g parcel $9.50, Up to 1kg parcel $12.20

International shipping prices are Flat Rate – Up to 500g parcel $23.00

Internation Shipping Zones include the following: Unites States, United Kingdom, Ireland, Europe, New Zealand, Asia, South Africa, South America, Canada

International shipping times range from 2-4 weeks. Shipping to the USA can take up to 6 weeks. These times are out of our control.

CORRECT ADDRESS – Your item is shipped from Australia to the address you have provided. The buyer is responsible for any additional charges incurred due to an incorrect address. No credit will be issued for a package that is refused or abandoned.

Digital PDF Patterns & Printable Paper Pieces

Digital PDF patterns & Printable Paper Pieces can be downloaded manually.

Privacy Policy

Effective date: January 14, 2019

The Maker’s Stash (“us”, “we”, or “our”) operates the http://www.themakersstash.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for The Maker’s Stash is based on the Free Privacy Policy Template Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.themakersstash.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

The Maker’s Stash uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Maker’s Stash will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

The Maker’s Stash may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The Maker’s Stash
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: themakersstash@gmail.com

By visiting this page on our website: http://www.themakersstash.com/shop-policies